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Going Green with Paperless Banking | The First National Bank Blog

April 22nd, 2014
Going Green with Paperless Banking | The First National Bank Blog image

Make a Statement! There are a lot of ways to celebrate Earth Day, but paperless banking may not be the first thing that springs to mind. Going paperless by banking online can make a difference, not just by saving paper, but by saving the energy required to process paper statements and deliver them to your home. If you’re not already banking online, now is a great time to familiarize yourself with its many benefits. You can bank 24 hours a day / seven days a week, and the service is free at most financial institutions. Online banking allows you to [ read more ]

Ten Bright Ideas for Saving More Green

April 16th, 2014
Ten Bright Ideas for Saving More Green image

Everyone is looking for ways to make their money go further, but sometimes the best place to look is around your own home. Check out this blog from the Alliance to Save Energy for household hints that help you save both money and the planet. https://www.ase.org/news/top-10-home-energy-efficiency-tips-earth-day [ read more ]

Should I Shred Financial Documents? | The First National Bank Blog

April 8th, 2014
Should I Shred Financial Documents? | The First National Bank Blog image

Financial papers can really stack up, but most people aren’t comfortable throwing away documents they might need later for a tax audit or to make a case in a billing dispute. And nobody wants discarded financial documents to be stolen by identity thieves. So which documents should we save and how do we safely dispose of financial papers we no longer need? How long should I hang on to financial documents? Deciding when to shred financial documents depends largely on the documents themselves. Bank statements should be kept for at least one year or until they’re no longer needed to [ read more ]

Share Your “First” Story with Us!

March 12th, 2014
Share Your “First” Story with Us! image

Join the The First in celebrating 150 years of service to Bucks County, PA. Thank you for the opportunity to thrive and grow as part of this exceptional community! The First and Bucks County have grown side-by-side for 150 years. And with each passing year, we’re more proud than ever to be part of Bucks County history. Please help us celebrate our 150th anniversary by sharing your “First”story with us. Leave a comment below to tell us about your first experience banking with The First, or tell us about a time when our bank or one of its employees made [ read more ]

Get Free Tax Help from the IRS | The First National Bank Blog

March 11th, 2014
Get Free Tax Help from the IRS | The First National Bank Blog image

April 15th is right around the corner! We’re well into this year’s tax season, but not everyone has gotten around to filing their federal return. Reasons for putting off the task range from not having enough time, to not understanding the forms. If you’re one of the millions of people who still hasn’t gotten around to preparing their taxes, The First has good news and great news. The good news is the federal government has an online site dedicated to making tax preparation faster and easier. The great news is…it’s FREE.   Do you have a strategy for filing your [ read more ]

Understanding Your Income Taxes | The First National Bank Blog

March 4th, 2014
Understanding Your Income Taxes | The First National Bank Blog image

When Were Income Taxes Instituted? The U.S. Federal Income Tax system was created in 1913, in part to help pay for America’s involvement in World War I. It gathered steam when Prohibition banned almost all forms of alcohol and the tax revenues from liquor sales dried up. The lost revenue had to be recovered somehow, and federal income taxes became a fact of life. The History of the Federal Income Tax http://www.irs.gov/uac/Historical-Highlights-of-the-IRS Our current tax system is complex and likely to become more so in the future, but for now, let’s look at the basics. How Do You Figure? Step [ read more ]

How to Save More for Retirement | The First National Bank Blog

February 11th, 2014
How to Save More for Retirement | The First National Bank Blog image

Individual Retirement Accounts, 401(k) plans, and other qualified savings plans can bring you tax breaks today and provide for a comfortable retirement tomorrow. Getting the most value from your retirement plan, however, requires knowledge about the current contribution limits and tax advantages of each specific kind of account. http://money.usnews.com/money/retirement/articles/2014/01/06/how-to-max-out-your-retirement-accounts-in-2014 If you have a strategy for making the most of your retirement savings, leave a comment below. [ read more ]

Good Customer Service in Four Steps

December 17th, 2013
Good Customer Service in Four Steps image

Providing good customer service promotes what every business needs to thrive—repeat business. At minimum, it ensures a pleasant customer experience. When taken to the next level, good customer service can transform ordinary customers into loyal fans. Step 1: Make a Good First Impression Building a strong customer relationship takes more than a friendly smile (although that’s a great start!). It requires a genuine interest in your customers. Ask questions. Listen to the answers. Your customers will often give you all the clues you need to deliver great service. Tips for Small Businesses http://sbinfocanada.about.com/od/customerservice/a/customerservicehowtohelp.htm Step 2: Offer More Whether you offer [ read more ]

15 Great Customer Service Skills

December 10th, 2013
15 Great Customer Service Skills image

How to Provide Excellent Customer Service Every Time Delivering responsive customer service can turn disgruntled consumers into loyal fans and loyal fans into enthusiastic ambassadors for your business! By adopting these simple and effective customer service skills from “Helpscout.net”, you and your employees can promote repeat business with each and every customer interaction. http://www.helpscout.net/blog/customer-service-skills/ What customer service techniques work best for your business? Share a comment below and let us know. [ read more ]

How to Engage Customers on Social Media and Mobile

December 3rd, 2013
How to Engage Customers on Social Media and Mobile image

Customer Engagement through Social Media and Mobile Social media and mobile devices are powerful tools for customer service and engagement. Business that was once conducted at brick and mortar stores can now be transacted from living rooms, coffee shops—even camping trips. So how do savvy businesses keep the customer experience personal when face-time is on the decline? Now there are more ways than ever to engage customers on social media and mobile! http://www.socialmediaexaminer.com/26-facebook-fan-engagement-tips/ Social Media with an Emphasis on Social Social media and mobile devices help businesses engage customers by providing platforms for sharing meaningful content, posting company news, answering [ read more ]

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