ScoreCard Rewards Card Enhancements
You’ve Earned It…Introducing ScoreCard Rewards Card Enhancements
As of December 1, 2015, FIS has implemented enhancements to improve your experience when calling to make travel redemptions with your ScoreCard points. Here are a few of the highlights:
- Virtual Queuing – When in queue, allows you to leave a contact number for an agent to call you back without losing your place in the call queue.
- Wait Time Indicator – Gives you better predictability of the expected hold time when holding for a travel agent.
- Simplified Booking Disclosures – Provides a better experience, as agents will not need to read through long scripts to recap your booking.
The travel program phone numbers and hours of operation will remain the same. Visit www.scorecardrewards.com to redeem your travel points today!
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