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How do I keep my online bank account secure?

September 9th, 2013

security-800066_147x147Online banking simplifies bill paying and transferring funds, but with additional convenience comes additional responsibility. While banks do everything in their power to keep your online account secure, there are several ways you can help.

  • Don’t access your account via public WiFi.
  • When you do access your account, log out as soon as you’re finished. Leaving your account page open online is an open invitation to cyber thieves.
  • Don’t tell anybody your PIN number.
  • Don’t share information on social media that could reveal your password or provide answers to common security questions. This includes your pet’s name, mother’s maiden name—even where you attended high school.
  • Only do business online with companies you know and trust.
  • Beware of Phishing, an email or text pretending to be from a trustworthy source. They will often direct you to a fake website that requests your username, password and credit card info.
  • Use and update antivirus and anti-spyware software.
  • Frequently review credit card and bank statements online or as soon as you receive them to check for unauthorized charges.
  • Secure your mobile phone with a password or PIN.
  • Watch out for mobile phone Smishing messages such as: Notice—this is an automated message from (a local bank), your ATM card has been suspended. To reactivate call urgent at 866-###-####.
  • Don’t click on pop-ups or visit unsafe sites. You could inadvertently download malware or “keylogger” software that enables cyber thieves to access your information.

If you already have an online account with The First, you know we use the latest security and encryption technologies to safeguard your personal information. If you would like to sign up for an online banking account with us, visit

Check out these other sites to help you stay safe online:

How do you stay safe online? Leave a comment and let us know.