Criminals continue to target bank customers with increasingly sophisticated phishing emails, scam phone calls, and fraudulent text messages. We want to help you stay protected by recognizing the warning signs and knowing exactly how to respond.
Phishing emails often look official, using real logos and language that appears legitimate. Scam callers may spoof the bank’s phone number so it appears correct on caller ID. Fraudulent text messages may urge you to click a link or verify information. These tactics are designed to create urgency and trick you into sharing sensitive information.
Please remember:
- We will never ask for your online banking username or password.
- We will never request your PIN, Social Security number, or one‑time verification codes.
- We will never send a text message asking you to click a link to verify your account.
If you receive a suspicious call, text, or email:
- Do not share any personal information.
- Do not click links or open unexpected attachments.
- Hang up immediately if a caller pressures you or asks for confidential details.
- Call us back using the phone number on our website or the back of your debit card.
Your awareness is one of the strongest defenses against fraud. Staying cautious and verifying anything that seems unusual helps protect your accounts and your personal information.
If you believe you may have responded to a scam or have concerns about a communication you received, please contact us right away.
Thank you for helping keep our community safe.
Sincerely,
The First National Bank and Trust Company of Newtown Fraud Prevention Team
Getting Help
If you ever feel a transaction is suspicious or believe your account has been compromised, please call us immediately at 215-860-9100, or stop by your local branch.
We hope you find these tips helpful. If you have any questions or need assistance, please don’t hesitate to give us a call. Stay safe and secure!
For more information to protect yourself from cybercrime, visit The First’s Security Center and review our latest cybersecurity blog article on Important Fraud Alert: Protect Yourself from Bank Impersonation Scams.
